Operations Manager – International Events – TechEx

Operations Manager - International Events

TechEx Events Ltd is looking for an Operations Manager to work across a portfolio of marketing-leading international trade shows. This is a great opportunity for someone looking to oversee the logistics and organisational side of a series of large-scale (and growing) shows in London , Amsterdam and San Francisco.

TechEx Events Ltd is an established international enterprise technology event business with a portfolio of large-scale events exploring IoT, Blockchain, AI & Big Data, Cyber Security & Cloud, Edge Computing and 5G. Our high-quality conferences and exhibitions are held worldwide in London, Amsterdam and Silicon Valley, each attracting thousands of attendees and in excess of 150 exhibitors per event.

Headquartered in Bristol, TechEx Events Ltd is part of Encore Media Group – a diverse and dynamic events, venues, and publishing business. Through our group companies; TechEx, TechForge, Digital Marketing World Forum and Bristol Venues, we host events for over 100,000 people every year, our news publications reach over 7 million annually and our iconic Bristol Venues attract visitors far and wide.

The Role

Your focus will be to ensure that the three international TechEx Events look fantastic and come in on budget. You will liaise with sponsors to ensure that they have everything they need to maximise their participation in our events, while managing external suppliers including stand contractors, AV suppliers, printers, carpet and furniture providers.

You will initially line manage one ops assistant and between you deal with all supplier-related enquiries and deliverables. You will work in conjunction with our in-house designer to ensure that all event signage is on-point, and that floorplans are laid out for optimal flow and traffic.

Between you and the ops assistant you will ensure that all sponsor and exhibitor logos are clearly displayed on the relevant websites. You will compile the exhibitor hub with links to all relevant suppliers for exhibitors (AV, stand build etc) and key deadlines, delivery addresses, and health and safety requirements. In some instances you will be required to manage turnkey stand build requirements for sponsors as well as coordinating any bespoke networking events.

You will arrange venue bookings.. Your department will be responsible for managing staff travel and accommodation, and in the current climate you will ensure that all events are held in line with latest relevant local and international travel and domestic guidelines.

You will liaise with our preferred health and safety officer as well as our third party registration and badge provider (or negotiating rates with an alternative if necessary).

You will oversee all major logistical requirements across three international tradeshows and take a hands-on visible project management position on site at events. You will create an on-site staff rota and brief all staff pre-event as to their responsibilities for the duration of the events.

Sitting on the TechEx management team you will be required to provide key insight and feedback that will steer our strategic thinking.

Qualifications / Experience

  • You need to be an authentic communicator and great stakeholder manager – both internally within our business and externally with suppliers.
  • You should be able to maximise our event budgets through supplier management.
  • You should have fantastic customer service skills, putting the experience of our clients above all else.
  • You will need to be highly organised and able to set and maintain your own schedules. Multi-tasking skills are a must!
  • Candidates should have a minimum of 3-5 years relevant experience.

Company benefits

  • Competitive salary

  • Career development opportunities in a growing business

  • A fun and lively work culture, with regular social events

  • Chance to work in a spacious and brand-new office, with renovation scheduled for completion by end of Q1 2022 (featuring members club and 3 bars!)

  • 50% company discount card to be used in group venues; cafes, bars et

how to apply

Please submit a CV and a covering letter to [email protected] with the subject ‘Talent & HR Manager Application’